This article is part of The Ascender, the Highrise platform for articles and resources.

Leadership Training for Supervisors: How to Do It Right.

Andrew Langat
February 20, 2024
 Supervisors participating in leadership training, engaging in discussions and learning activities.
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If you command wisely, you’ll be obeyed cheerfully. Thomas Fuller

Supervisors play a vital role in organizational Success. Their impact on a team is critical, as they participate in day-to-day activities with a hands-on approach. Through supervisory training, they can acquire management and practical leadership skills to help the organization achieve its goals.

So, how do you go about training supervisors? What is the right way to do it? And what are the objectives of supervisory leadership training?

In this article, we will review all aspects of leadership training for supervisors, answer some questions, and learn more.

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What Are the Objectives of Supervisory Training?

Individuals in supervisory positions need training, too, but a clearly defined end goal should be in mind. Here are some objectives supervisors can gain from training:

1. Improved Communication Skills

Effective supervisors understand the importance of effective communication in the workplace. They strive to communicate ideas clearly by providing effective, constructive feedback, actively listening, and adjusting their communication style to suit different personalities. This can help them improve their management skills and engage with their team.

Supervisory training that includes improving communication skills helps supervisors set and communicate their vision to their team while allowing room for feedback. This will help them inspire their team to realize their goals.

2. Effective Conflict Management

Anyone in a supervisory position is bound to encounter conflict occasionally, so to ensure a positive work environment, their conflict management skills must be on point. This leadership strength can make supervisors into great team leaders.

Supervisors who undergo conflict management training develop skills such as encouraging collaboration, team building, finding compromise, dealing with difficult teammates, active listening, and reading body language.

3. Motivating Others

As a supervisor, you'll always be part of the day-to-day and you'll be interacting with the other employees. Your responsibility is to motivate employees to accelerate momentum towards a shared objective. This kind of cooperation and collaboration is crucial in effective leadership, as it fosters the development of more tightly-knit teams.

When team members are motivated, they tend to have a more positive outlook, enhancing the group's overall dynamic.

Supervisory training will include developing skills to motivate others, developing goal-setting strategies, active listening, and effective communication, including giving feedback.

4. Building Strong Relationships

One of the strongest hallmarks of a good supervisor is relationship building. These are the bonds supervisors can improve the workplace in various ways.

A supervisor can create a culture of collaboration and inclusivity where the team's strengths are utilized and developed. When teamwork is strong, it leads to increased engagement and employee productivity, as well as better decision-making.

Supervisory training programs should equip new and experienced supervisors to build strong bonds and engage with their employees.

5. Employee Engagement

As a supervisor, part of your job is performance management. You will be responsible for gauging performances and monitoring how your staff or team are engaged in their day-to-day.

Supervisory training will equip supervisors with interpersonal skills that will aid them in leading effectively and ensuring that employees are motivated and engaged in their work.

For more insight: How to Improve Employee Morale and Motivation.

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What Kind of Training Do Supervisors Need?

Supervisors need a wide range of leadership and professional development to perform well in their jobs. They need management and leadership training to develop their communication, teamwork, and decision-making capacity.

Emotional intelligence and conflict resolution training are vital for managing employee conflicts and creating a productive and collegial work atmosphere.

Performance management and feedback training also help supervisors deliver helpful employee evaluations that can help them grow professionally and personally. This will help them assign responsibility and prioritize activities more effectively with the support of time management and delegation training.

Diversity and inclusion training can increase sensitivity and awareness to promote an inclusive workplace.

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How Does Supervisory Training Lead to Success?

When you're in a supervisory role, your effectiveness is what matters. Effective supervisors have a clear vision, set a good example to others, adjust to new surroundings, and give their staff the freedom to succeed as a unit.

Company leaders must undergo leadership development to evaluate how they manage their staff, regardless of how long they have been leading a team or how recently they joined the position.

Through supervisory training, a supervisor can communicate more effectively, develop an environment that can positively influence the team, and manage conflict.

Refresher training will sharpen a team leader's technical expertise and enhance their leadership skills and by extension, help unlock the team's potential for success, driving the organization or company to achieve results.

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Activities for Supervisor Development

Take an Informed Approach –

As a team leader, efficiency is key, so you want to take an informed approach to your development. But how can you do it?

First, you need to identify your growth gaps, areas of knowledge, and the skills you lack. This will help you clearly define your path before starting training. You can research other supervisors from your field and compare your skill level to theirs.

Consider your own supervisor's abilities – as well as your personal leadership style, competencies, and leadership skills. To find answers, consult with friends, peers, supervisors, and others who can weigh in on your supervision skills.

Next, identify courses or programs you can join to learn more about how to lead effectively. With online training courses in many different areas, it has never been more convenient to level up.

There is a lot information about leadership, which connects to supervisory skills. However, much of it is regarding character traits that leaders should have. When determining your program goals, translate these character traits into behaviors you and others can recognize.

Finally, you can and should incorporate your learnings into your supervisory role as you continue your professional education. This way, you can evaluate yourself and manage performance expectations.

– And a Formal Approach

You will likely gain more from a formal approach than an informal one. The formal approach includes some guidelines you can follow.

Work through these steps:

1. Identify Your Goals

You can start by defining the outcomes you hope to achieve from putting your program into practice, such as solving your performance issues and reaching your goals in your professional development.

Depending on your expectations of the supervisory training program, work on fewer goals at a time, at most four. This will help you achieve them more quickly, depending on what you hope to accomplish in your program.

2. Define Your Goals and Corresponding Learning Activities

Consider carefully your program's objectives and the different targets you need to accomplish your goals. As you work towards each goal, adjust your aims so that there is no worry of precisely accomplishing them. Also, in your plan, include your learning objectives.

Learning activities are the tasks you perform to achieve your learning objectives. These activities should accommodate your learning style, be enjoyable, and be tailored to your preferences.

3. Identify Materials You Need

To achieve your learning objectives, you need suitable materials. With instructor-led training, consult to identify what you need – for instance, books, signing up for courses, and reserving space to complete your courses, if necessary.

4. Implement Your Program

During the Implementation of your training program, ensure you're well prepared to avoid surprises. Specify and clarify your implementation process, and consult with your instructor as they share the lessons.

5. Follow up After Completion.

Once your supervisory training is a success, reflect on the lessons learned and determine the next steps. With continuing professional education, you will learn and practice the behaviors that will guide you to success.

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How Do You Gauge the Progress of Supervisory Training?

To measure the success of supervisory training, you need to assess various factors to determine whether the training achieved its objectives and contributed to overall organizational goals.

Here are some methods you can use to measure progress:

1. Behavioral Changes

Monitor changes in behavior by noticing differences in communication, team leadership, and conflict resolution. You can collect feedback from your peers, superiors, and subordinates to assess changes in your leadership behavior. Try using feedback collection tools like 360-degree feedback to get results.

For more tools, check out Leadership Assessment Tools.

2. Skill Acquisition and Application

Conduct a pre- and post-assessment to gauge the improvements in your supervisory skills. Evaluate how you apply the skills you learned in your day-to-day responsibilities.

3. Employee Engagement

You can conduct an employee survey to determine the rate of job satisfaction, perception, and morale. This will help show your leadership effectiveness.

Monitor employee turnover rates and gauge how your leadership affects employee retention. The skills you gain from training influence how you handle your team positively, and the skills should help keep them engaged.

4. Performance Metrics

Align your training goals with specific performance management metrics and changes over time. Analyze operational improvements, such as reduced errors, increased efficiency, collaboration within a high-performing team, and improved projected outcomes.

5. Conduct a Cost-Benefit Analysis

Evaluate your return on investment by comparing the cost of the training to the benefit you gained. Assess any increase in your productivity or cost savings attributed to your supervisory skills.

It's important to note that gauging your success in supervisory training will involve combining quantitative and qualitative data. Customize your evaluation methods to align with certain goals and objectives of the training program to gain insights into its effectiveness.

Inspiring, isn’t it ? Want to learn more about connecting self-awareness to professional development? Get in touch today.

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Trust Highrise For Your Leadership Training Needs

Whether it is to improve employee accountability, enhance communication skills, or develop emotional intelligence, getting the right leadership training can improve your leadership. At Highrise, we believe that coaching is a holistic process that offers everything you need for professional development and personal growth.

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Andrew Langat
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Andrew Langat is an experienced content specialist in Leadership, Productivity, Education, Fintech, and Research. He is an avid reader and loves swimming as a hobby. He believes that quality content should be actionable and helpful.